FREQUENTLY ASKED QUESTIONS

A general rule of thumb is that if the chip or crack is smaller than a credit card or a quarter, it can be repaired. However, our technicians will assess the damage and recommend the best course of action based on the size, depth, location, and type of damage.

A chip repair usually takes about 30 minutes, while a windshield replacement typically takes between 1-2 hours. The exact duration may vary depending on the make and model of your vehicle and any additional services required, such as ADAS recalibration.

Many insurance policies cover auto glass repair and replacement, but coverage can vary depending on your specific policy. We recommend contacting your insurance provider to verify your coverage. Cactus Valley Auto Glass is happy to work with most insurance companies and can help you with the claims process.

Our skilled technicians are experienced in working with a wide range of vehicle makes and models, including cars, trucks, SUVs, and commercial vehicles. If you have any concerns about your vehicle’s compatibility, please contact us, and we’ll be happy to help.

We recommend waiting at least 1 hour after a windshield replacement to allow the adhesive to cure properly. This ensures a secure and safe installation. Our technicians will provide you with specific instructions based on your vehicle and the materials used.

Yes, we stand behind our workmanship and offer a warranty on our auto glass services. Please refer to our warranty information page for details on coverage and limitations.

Yes, we’re proud to offer mobile auto glass services for your convenience. Our skilled technicians will come to your home, workplace, or any other location of your choice to perform the necessary repairs or replacements. Simply give us a call or schedule an appointment online, and we’ll take care of the rest.

ADAS (Advanced Driver Assistance Systems) is a suite of safety features designed to assist drivers and enhance vehicle safety. These systems may include features like lane departure warnings, adaptive cruise control, and automatic emergency braking. When a windshield is replaced, the cameras and sensors used by ADAS may need recalibration to ensure they continue to function accurately.

To ensure the longevity and integrity of your new auto glass, follow these simple tips:

• Avoid slamming your car doors, as the pressure can cause stress on the new glass.
• Wait at least 72 hours before washing your car to prevent water from interfering with the adhesive.
• Don’t remove the retention tape used to hold the windshield moldings in place for 2 weeks until the adhesive has fully cured.
• Avoid parking in direct sunlight or extreme temperatures, as this can cause the adhesive to cure unevenly.

Yes, our technicians at Cactus Valley Auto Glass are fully certified and trained in the latest auto glass repair and replacement techniques. We take pride in our team’s expertise and commitment to quality workmanship.

While the initial cure time is typically 1 hour, it can take up to 2 weeks for the adhesive to cure fully. Our technicians will provide you with specific instructions based on your vehicle and the materials used.

Yes, our experienced technicians can handle power window issues and window regulator repairs. If you’re experiencing any problems with your vehicle’s windows, please let us know, and we’ll be happy to assist you.

We accept various payment methods, including cash, major credit cards, and debit cards. If you have any concerns or questions about payment, please feel free to contact us.

We occasionally offer discounts and promotions on our auto glass services. Please check our website or follow us on social media for the latest updates on special offers. You can also contact us to inquire about any current promotions.

Scheduling an appointment is easy! You can either call us or fill out our online appointment request form. Once we receive your request, our team will get in touch with you to confirm your appointment details.